Privacy Policy

This Privacy Policy describes the policies of David González Mejías, Vascongadas 11, 2ºB, Las Palmas 35600, Spain, email: info@fuertecloud.com, telephone: 678884104 regarding the collection, use and disclosure of your information that we collect when you use our website ( https://fuertecloud.com ) (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after it is posted on the Service and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore encourage you to periodically review this page.

Last updated on 19 April 2025

Effective date 19 April 2025

Website owner details

Company name: David González Mejías

VAT NUMBER: 78593779-L

Address: C/ Vascongadas, 11, 2B – 35600, Puerto del Rosario – Fuerteventura

E-mail: info@fuertecloud.com

Data we collect

We will collect and process the following personal information about you:

  • Name
  • E-mail address
  • Telephone
  • Billing address
  • Payment information

How we collect your data

We collect/receive information about you in the following ways:
– When you fill in the registration form or otherwise submit personal information.
– When you interact with the website.
– From public sources.

How we use your data

We will use the information we collect about you for the following purposes:

  • Marketing/promotion
  • Create a user account
  • Testimonials
  • Collection of customer opinions
  • Apply Terms and Conditions
  • Payment processing
  • Support
  • Administrative information
  • Customer order management
  • Dispute resolution
  • Manage user account

If we want to use your information for any other purpose, we will ask for your consent and we will use your information only when we receive your consent and then only for the purpose(s) for which we gave consent, unless we are required by law to do otherwise.

How we share your information

We will not transfer your personal information to third parties without seeking your consent, except in the limited circumstances described below:

  • Sponsors
  • Marketing agencies whose function is to work on our brand and not to take advantage of your data.
  • Analytics tools such as Google Analytics 4 and Google Tag Manager.
  • Anonymised data collection and processing tools.

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfil that purpose.

We may also disclose your personal information to the following (1) to comply with applicable laws, regulations, court orders or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any rights of third parties.

If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner, along with the obligations contained in this Privacy Policy.

Retention of your information:

We will retain your personal information for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as for record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you have provided to us to process your data, the right to lodge a complaint with a legal authority and other rights that may be relevant under applicable law. To exercise these rights, you may write to us at info@fuertecloud.com. We will respond to your request in accordance with applicable law.

You may unsubscribe from direct marketing communications or profiling that we conduct for marketing purposes by writing to us at info@fuertecloud.com.

Please note that if you do not allow us to collect or process the required personal information or you withdraw your consent to process it for the required purposes, you may not be able to access or use the services for which your information was requested.

Cookies

For more information on how we use them and your choices in relation to these tracking technologies, please see our Cookie Policy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, accordingly, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third party links and use of their information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of third parties, including any third party that operates any website or service that may be accessible through a link on the Service. We strongly encourage you to review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

Complaints and Data Protection Officer:

If you have any questions or concerns about the processing of your information that is available to us, you can send an email to our Complaints Officer at David González Mejías, C. Vascongadas 11, 2ºB – 35600, Puerto del Rosario, Spain, email: info@fuertecloud.com. We will deal with your complaints in accordance with the applicable legislation.